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Technology Aside:
The State of Healthcare
by John L. Wilson, Jr., M. D.
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I have wondered what Benjamin Franklin would think if he were
propelled 230 years into the future into a doctor’s appointment,
complete with a recommendation to have gastric bypass surgery
for his obesity. He would likely feel bewildered and speechless.
I suspect he would also miss his country doctor.
Healthcare has changed for recipients and providers alike. The
influences driving these changes are many.
The expanding number of drugs available on the marketplace strongly
influences healthcare. Direct-to-consumer advertising of pharmaceutical
drugs has forever changed the practice of medicine. When drugs
are marketed using slick “advertising science” directed
to consumers who are not trained in biochemistry, the result will
be consumer-driven drug sales to an audience who may not have
a medical need for them. Recreational pharmaceutical use is now
in vogue, particularly in the arena of sexual performance.
Pharmaceutical companies are losing any credibility they once
had with consumers and physicians. Whistle-blower David Graham
recently shed light on the FDA’s drug-tainted approval process
and called the American public “virtually defenseless.”
The FDA responded, citing its “well-documented and long-standing
commitment to openness and transparency in its review of marketed
drugs.” Armies of drug reps are deployed across the nation
to make sure no physician suffers from a deficit of advertising
for their product. Advertising is not the same as and should not
be confused with science. The prestigious British medical journal,
The Lancet, in January of 2003 found pharmaceutical advertising
to be “misleading.” Computer technology is responsible
for many new high-tech diagnostic tests. Many medical problems
are now easily and accurately diagnosed by technological advancements.
However, they are neither foolproof nor a panacea. A patient can
have normal diagnostic tests and still have symptoms, creating
a situation where a doctor’s old-fashioned diagnostic acumen,
skills, and training must be relied upon to help solve medical
mysteries.
The Internet has exponentially expanded the amount of medical
information that is available to anyone seeking it. Patients are
far more medically savvy and knowledgeable in general, especially
so in regard to their own diagnoses. This fact both empowers them
and leaves them vulnerable to misinformation that is also readily
available on the Internet, or to misinterpretation of information.
Regulation of the growing number of practitioners of medicine
influences healthcare. State medical boards mandate uniformity
in medical practice to help ensure quality. The regulation of
medical practice has important benefits, including being charged
with protecting the citizenry from charlatans, hucksters, and
various sellers of snake oil. However, a narrow, biased, or uninformed
interpretation of charlatanism by state medical boards can increase
the risk that citizens will be denied access to the kind of healthcare
they desire. Regulatory oppression of ideas that differ from prevailing
mainstream medical practices has resulted in the limitation of
access to treatment, a difficult pill to swallow for a person
who values the freedom to choose his own healthcare options.
Medicare was signed into law in 1965, another influence on the
delivery of healthcare in the United States. It was the culmination
of twenty years of debate started by President Harry S. Truman
who recognized the need for recipients of Social Security to have
access to affordable healthcare during their retirement years.
The Medicare system has become massive, with its growing number
of recipients, its expanding services, and changing Medicare laws.
Medicare fee schedules require any participating physicians who
treat Medicare enrollees to accept federal reimbursement even
if that reimbursement is below their actual cost of providing
the service, and to agree not to bill the patient for the difference.
As a result, many physicians have had to limit the services they
offer to Medicare patients, or work within the system by seeing
an increased volume of patients for shorter and shorter periods
of time to make up for their inability to bill appropriately.
This can leave many patients feeling depersonalized.
Health insurance, though generally regarded as necessity in our
healthcare system, must limit healthcare options for its subscribers
by covering only selected services to contain costs. Many physicians
are now contractually bound to insurance providers and are no
longer able to independently use their judgment to determine the
best care for their patients independent of insurance formularies
and guidelines. The economics of healthcare insurance regulations
drive people toward covered services, largely drugs and surgery,
and away from alternative therapies that may be more conservative
and less risky. Current policy-making practices of health insurance
companies do not take into consideration either practicing alternative
physicians’ experience or patients’ preferences.
Just this year, William McGuire, CEO of Minnesota-based UnitedHealth
Group, Inc., was awarded an unprecedented package of $1.6 billion
in stock options, in addition to his $8 million annual salary
plus perks. UnitedHealth Group, Inc. is a company that sells health
insurance plans to corporations and Medicare beneficiaries. An
April 18, 2006 Wall Street Journal article by George Anders stated,
“The arrival of the $1 billion CEO would be a head-turner
in any industry. But it’s especially controversial in health
care, where ‘people tend to view each dollar of executive
pay as money that isn’t spent on them,’ says Jonathan
Weiner, a health-policy expert at Johns Hopkins University. Dr.
McGuire and his supporters say the U.S. would be in even worse
shape if it weren’t for insurers such as UnitedHealth weeding
out unnecessary treatments, bargaining with doctors and encouraging
patients to seek out the highest-quality care.” I don’t
think United Health subscribers would agree.
Specialization in healthcare has been borne out of technological
advances and has changed the face of healthcare. Mastery in all
areas is no longer possible for any one physician. Many people
who have appointments with their ophthalmologists, dermatologists,
gastroenterologists, pulmonologists, and endocrinologists can
feel depersonalized, as if they are merely a collection of parts.
Never before has there been such a need for recognition of a whole
person, a holistic approach.
Chronic disease plagues Americans as a whole, eating up an estimated
78 percent of healthcare expenditures in the United States. That
number will only increase with longer life expectancy.
After all is said and done, it seems to me that none of the problems
with our healthcare system has a technological fix. What is required
is a return to an effective healthcare delivery style, a return
to the roots of medicine: the foundation of a relationship between
a doctor and a patient that Benjamin Franklin enjoyed.
What’s a physician to do? I think it would be a bit Pollyanna-esque
to await reassurance that all is well in pharmacy- and technology-land.
It would behoove physicians to have as many non-pharmaceutical
and non-technological tricks as can fit up the sleeves of their
white coats.
Concerned healthcare consumers can seek out physicians who think
outside of the pharmaceutical and regulatory box (just in case
the solution they need isn’t in the box), who are interested
in finding the cause of symptoms, who do not use drugs as a first
line approach, who are educated in the treatment of health problems
in methods that avoid or minimize drug use, and who are self-empowered
to make healthcare decisions independent of politically-based
expedience to best serve their patients.
Patients and physicians can become informed about the strengths
and liabilities of our present healthcare system. Understanding
the limitations of drugs to satisfactorily address our nation’s
chronic health problems, the effects of regulation on the erosion
of healthcare choices, the inability of the federal government
to meet all the healthcare needs of its enrollees, and the impact
of stripping free enterprise from healthcare providers, are philosophical
stepping stones along the path of change.
John L. Wilson, Jr., M. D. received
his Medical Degree from the University of Minnesota, Minneapolis,
MN in 1976. He has practiced for 29 years, the most recent fifteen
of those at the Great Smokies Medical Center of Asheville NC in
a general practice that integrates mainstream and alternative
therapies. Dr. Wilson is a Fellow of the American Academy of Family
Physicians (AAFP) and the American Academy of Environmental Medicine
(AAEM). He also serves as chairperson of AAEM’s Continuing
Medical Education (CME) Committee. He can be reached at www.gsmcweb.com.
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